These letters are not genuine. If you receive a letter like this we encourage you to report it to us.
Insolvency Service helpline
Contact form https://www.insolvency...
Insolvency Service helpline 0300 678 0015
Christmas/New Year 2025: our telephone lines will close at 12 o’clock (mid-day) on 24/12/2025 and will reopen on Monday 29th December 2025 at 9am. Opening and closing times will then resume as normal, Monday – Thursday 9am - 5pm and Friday 9am - 3pm.
Please only attend our offices if you have an appointment.
For information about the insolvency process contact the Insolvency Service helpline. The helpline is open 9am to 5pm Monday to Thursday, and 9am to 3pm on Friday.
We can give you information about processes administered or regulated by the Insolvency Service. This includes bankruptcy, debt relief orders and company liquidations.
We cannot give you: legal or financial advice, information on specific insolvency cases, information or advice about other government departments or information about redundancy payments.
If you are contacting about an existing bankruptcy or compulsory company liquidation case, use our ‘contact an official receiver’ guidance.