Border Force
November 28
09:30
2024
class="gem-c-govspeak govuk-govspeak gem-c-govspeak--direction-ltr govuk-!-margin-bottom-0">
Citizenship applicant experience survey results has been moved to passport, citizenship and civil registration.
This document contains details on:
- intake and performance against service standard in relation to replies to MP written correspondence (letters and emails) for UK Visas and Immigration (UKVI), Immigration Enforcement, Border Force and HM Passport Office
- outstanding out of service standard MP written intake (letters and emails) for UKVI, Immigration Enforcement, Border Force and HM Passport Office
- performance against service standard in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force
- UKVI applicant experience survey results