Cabinet Office
July 25
08:00
2024
Published as part of the governments commitment to increase transparency in the delivery of public services. The list will be updated as data becomes available.
Notes
- The published data represents a snapshot of up to four most relevant KPIs for the period shown and does not represent a comprehensive assessment of the performance of the service, the contract or the supplier.
- Each KPI has been rated as one of the following:
- Good the supplier is meeting or exceeding the KPI targets that are set out within the contract.
- Approaching Target the supplier is close to meeting the KPI targets that are set out within the contract.
- Requires Improvement the performance of the supplier is below that of the KPIs targets that are set out within the contract.
- Inadequate - the performance of the supplier is significantly below that of the KPIs targets that are set out within the contract.
- Recorded elsewhere - data that is published by the department separately (link provided in Comments).
- Other in the Performance Analysis may include a KPI that was not used during the period and was still active, a service that was temporarily suspended or a contract that is being handled by another department.
- Contracts that are in their mobilisation phase are not included in datasets published from November 2020 onwards until the procured service is live.
- Expected KPI Return figures are updated when new in-scope contracts are identified.
- The information is owned by the contracting authority identified in the data file and any queries on this information should be sent to them. Details can be found in Departments, agencies and public bodies.
- DfID and FCO merged to create FCDO on 02 September 2020.
- From the October-December 2020 data, published in May 2021, data is listed by KPI and not by contract.
Additional Transparency Resources
The quarterly KPI data provided is in addition to other performance data provided by departments under existing transparency initiatives which cover different time periods (e.g. annual data) or measure service performance at a level higher than a single contract. Some examples include: