GovWire

Were concerned fans trying to buy Oasis tickets through Ticketmaster may not have been given clear information about ticket prices.

As a result, we have opened an investigation into Ticketmaster and are gathering evidence to consider whether they have broken the law.

As part of this, we want to know:

• if you were given clear and timely information throughout the purchase process, including about the price you would have to pay
• if it was clear that tickets could be subject to so-called dynamic pricing (where the price varies in response to levels of demand), and how this would work
• when Ticketmaster made clear what the final price you had to pay was
• how long you were given to decide whether to buy tickets, and whether you felt under pressure to decide in a short period of time
• if you experienced technical difficulties that meant you could not purchase tickets

If you experienced any of these, we want to hear from you.

Share your experience