GovWire

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Check online for the information you need before you contact DfE.

Parents

Find out how to:

• complain about a school
• complain about childcare
• apply for a school place
• appeal a decision about a school place
• get special educational needs and disability (SEND) support
• check school performance tables

Teachers and childcare professionals

Find out how to:

• become a teacher (including early years and initial teacher training)
• qualify to teach at a state or special school in England after your training
• check the list of approved early years qualifications
• come and teach in England from abroad
• search for a school in England or Wales
• contact Teachers Pensions if you have a question about your pension
• get your teacher reference number (TRN)

Contact DfE by phone

If you work in a school, youll need your unique reference number (URN or UK PRN) when you contact DfE.

Contact DfE online

You can contact DfE online to:

• submit a question or complaint
• report wrongdoing in the public sector (known as whistleblowing)
• make a freedom of information (FOI) request
• find out what information DfE holds about you (known as a subject access request)

Youll usually get a reply within 15 working days.