GovWire

Filtering and monitoring standards for schools and colleges

Department For Education

March 29
07:30 2023

The importance of meeting the standard

Schools and colleges should provide a safe environment to learn and work, including when online. Filtering and monitoring are both important parts of safeguarding pupils and staff from potentially harmful and inappropriate online material.?

Clear roles, responsibilities and strategies are vital for delivering and maintaining effective filtering and monitoring systems. Its important that the right people are working together and using their professional expertise to make informed decisions.

How to meet the standard

Governing bodies and proprietors have overall strategic responsibility for filtering and monitoring and need assurance that the standards are being met.?

To do this, they should identify and assign:?

  • a member of the senior leadership team and a governor, to be responsible for ensuring these standards are met
  • the roles and responsibilities of staff and third parties, for example, external service providers?

We are aware that there may not be full-time staff for each of these roles and responsibility may lie as part of a wider role within the school, college, or trust. However, it must be clear who is responsible and it must be possible to make prompt changes to your provision.

Technical requirements to meet the standard??

The senior leadership team are responsible for:

  • procuring filtering and monitoring systems
  • documenting decisions on what is blocked or allowed and why
  • reviewing the effectiveness of your provision
  • overseeing reports

They are also responsible for making sure that all staff:?

  • understand their role
  • are appropriately trained?
  • follow policies, processes and procedures
  • act on reports and concerns

Senior leaders should work closely with governors or proprietors, the designated safeguarding lead (DSL) and IT service providers in all aspects of filtering and monitoring. Your IT service provider may be a staff technician or an external service provider.?

Day to day management of filtering and monitoring systems requires the specialist knowledge of both safeguarding and IT staff to be effective. The DSL should work closely together with IT service providers to meet the needs of your setting. You may need to ask filtering or monitoring providers for system specific training and support.

The DSL should take lead responsibility for safeguarding and online safety, which could include overseeing and acting on:

  • filtering and monitoring reports
  • safeguarding concerns
  • checks to filtering and monitoring systems

The IT service provider should have technical responsibility for:

  • maintaining filtering and monitoring systems
  • providing filtering and monitoring reports
  • completing actions following concerns or checks to systems

The IT service provider should work with the senior leadership team and DSL to:

  • procure systems
  • identify risk
  • carry out reviews?
  • carry out checks

When to meet the standard?

You should already be meeting this standard.? ?

You should review your filtering and monitoring provision at least annually

The importance of the standard

For filtering and monitoring to be effective it should meet the needs of your pupils and staff, and reflect your specific use of technology while minimising potential harms.?

To understand and evaluate the changing needs and potential risks of your school or college, you should review your filtering and monitoring provision, at least annually.?

Additional checks to filtering and monitoring need to be informed by the review process so that governing bodies and proprietors have assurance that systems are working effectively and meeting safeguarding obligations.?

How to meet the standard

Governing bodies and proprietors have overall strategic responsibility for meeting this standard. They should make sure that filtering and monitoring provision is reviewed, which can be part of a wider online safety review, at least annually.?

The review should be conducted by members of the senior leadership team, the designated safeguarding lead (DSL), and the IT service provider and involve the responsible governor. The results of the online safety review should be recorded for reference and made available to those entitled to inspect that information.?

Your IT service provider may be a staff technician or an external service provider.

Technical requirements to meet the standard??

A review of filtering and monitoring should be carried out to identify your current provision, any gaps, and the specific needs of your pupils and staff.?

You need to understand:

  • the risk profile of your pupils, including their age range, pupils with special educational needs and disability (SEND), pupils with English as an additional language (EAL)?
  • what your filtering system currently blocks or allows and why
  • any outside safeguarding influences, such as county lines
  • any relevant safeguarding reports
  • the digital resilience of your pupils
  • teaching requirements, for example, your RHSE and PSHE curriculum?
  • the specific use of your chosen technologies, including Bring Your Own Device (BYOD)
  • what related safeguarding or technology policies you have in place
  • what checks are currently taking place and how resulting actions are handled

To make your filtering and monitoring provision effective, your review should inform:

  • related safeguarding or technology policies and procedures
  • roles and responsibilities?
  • training of staff?
  • curriculum and learning opportunities?
  • procurement decisions
  • how often and what is checked
  • monitoring strategies

The review should be done as a minimum annually, or when:??

  • a safeguarding risk is identified?
  • there is a change in working practice, like remote access or BYOD?
  • new technology is introduced

There are templates and advice in the reviewing online safety section of Keeping children safe in education. ?

Checks to your filtering provision need to be completed and recorded as part of your filtering and monitoring review process. How often the checks take place should be based on your context, the risks highlighted in your filtering and monitoring review, and any other risk assessments. Checks should be undertaken from both a safeguarding and IT perspective.

When checking filtering and monitoring systems you should make sure that the system setup has not changed or been deactivated. The checks should include a range of:?

  • school owned devices and services, including those used off site?
  • geographical areas across the site??
  • user groups, for example, teachers, pupils and guests?

You should keep a log of your checks so they can be reviewed. You should record:

  • when the checks took place??
  • who did the check?
  • what they tested?or checked?
  • resulting actions??

You should make sure that:

  • all staff know how to report and record concerns?
  • filtering and monitoring systems work on new devices and services before releasing them to staff and pupils?
  • blocklists are reviewed and they can be modified in line with changes to safeguarding risks?

You can use South West Grid for Learnings (SWGfL) testing tool to check that your filtering system is blocking access to:?

  • illegal child sexual abuse material?
  • unlawful terrorist content
  • adult content

When to meet the standard?

You should already be meeting this standard.?

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