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Contents

• Before you apply
• How to view and share your basic DBS check result
• Information disclosed on a basic DBS certificate
• How to withdraw or dispute a basic DBS check

Is a basic DBS check for me?

A basic DBS check is a criminal record check that you can request for yourself. You may also be asked to request a basic check by your employer. A basic DBS check can be used for any position or purpose, however for certain roles, you may need a higher level of criminal record check.

Find out if you need a basic DBS check or ask your employer if youre not sure.

How do I apply for a basic DBS check?

You can apply directly to DBS for a basic check using our online application route.

How much is a basic DBS check and how do I pay?

All basic checks, including volunteer applications, are 18. Payment can be made with a debit or credit card. Google Pay or Apple Pay can also be used.

If you are paying for your own basic check, payment can be made during the application process.

If someone else, for example an employer is paying for your basic check, you will be given the option to pay later.

Payment must be completed within 10 days of your application. You will receive a payment link via email, which can then be forwarded to someone else to complete payment. For example, you may want an employer or relative to do this. You can also use this option to pay later.

Your application will not be processed until payment is made.

How long will my basic DBS check take?

Most basic checks will be processed within 14 days.

How can I view the result of my basic DBS check?

If you apply directly to DBS for your basic check using our online application route, you will be able to view the result of your check online, if it does not feature conviction information. You will receive an email explaining how to view your online result when your check is complete.

How can I share the result of my basic DBS check with a third party?

If you apply directly to DBS for your basic check using our online application route, you can view and share the result of your check online, if it does not feature conviction information.

You will receive a share code to send to the person who you want to view the result of your check, alongside an email with instructions on how to share your online result.

What information is disclosed on a basic DBS certificate?

A basic check will contain details of convictions and conditional cautions considered to be unspent under the terms of the Rehabilitation of Offenders Act 1974.

The Rehabilitation of Offenders Act 1974 aims to give those with convictions or cautions the chance - in certain circumstances - to wipe the slate clean and start afresh.

Under the Act, eligible convictions or cautions become spent after a specified period of time known as the rehabilitation period, the length of which varies depending on how the individual was dealt with.

There is a table of rehabilitation periods for the most common sentences and disposals here: Rehabilitation Periods - GOV.UK, along with some example scenarios.

How do I withdraw my basic DBS check application?

You can contact DBS via telephone to ask to withdraw your application.

DBS is unable to withdraw a basic DBS check once the certificate is ready for issue.

Can I dispute the information on my basic DBS certificate?

You can raise a dispute about the content of your basic certificate if any of the following apply:

• personal information is incorrect, such as a name or place of birth
• incorrect information regarding conviction details
• the conviction details do not belong to you

To raise a dispute, get in touch with DBS using the contact details below.

If you need to contact DBS

DBS helpline: 03000 200 190

Minicom: 03000 200 192

Welsh: 03000 200 191

International: + 44 (0)151 676 9390

Monday to Friday, 9am to 5pm (except public holidays)

Find out about call charges