Driver Vehicle Licensing Agency
You need to get a replacement V5C certificate (vehicle log book) if the original has been lost, stolen, damaged or destroyed by you or your insurance company.
You can apply online or by phone if the details in the V5C can stay the same. The V5C will be posted to the address which the DVLA has on record.
You can tax your vehicle online at the same time.
There are other ways to get a V5C if anything in the V5C needs to change. For example, if:
- your name or address have changed
- the vehicle details have changed
- youve bought, sold or transferred a vehicle
- you did not get a V5C with your new vehicle
This service is also available in Welsh (Cymraeg).
Apply online for a replacement V5C
You must be the registered keeper on the V5C to apply online.
Youll usually receive your V5C certificate by post within 5 working days.
Contact DVLA if you have not received your V5C and its been 2 weeks since you applied.
If you have not received your V5C after 6 weeks and you have not notified DVLA, youll have to pay 25 to get a replacement.
When you cannot use this service
You cannot use this service if:
- you need to change any of your details
- you do not have the vehicle in your possession
- youve already sent your V5C to the DVLA for changes to be made
- your vehicle is registered as part of the DVLA fleet scheme
- your vehicle is registered abroad, including the Channel Islands (Jersey and Guernsey), Isle of Man or Ireland
What it costs
The service usually costs 25. You can pay by credit or debit card.
You cannot get a refund once youve used the service (for example if you later find your V5C).
Apply online
You will need the:
- registration number of the vehicle
- vehicle identification number (VIN) or chassis number of your vehicle
- name and postcode registered on your V5C
Apply for a replacement V5C by phone
You can apply by phone if youre the registered keeper on the V5C thats gone missing or is damaged.
You cannot apply by phone if any of your details or your vehicles details have changed. The details must not be different from the information in the missing or damaged V5C.
Youll need the:
- registration number of the vehicle
- vehicle identification number (VIN) or chassis number of your vehicle
- name and postcode registered on your V5C
Contact DVLA by phone to apply.
Youll usually receive your V5C within 5 working days. Contact DVLA if you have not received your V5C and its been 2 weeks since you applied.
If you have not received your V5C after 6 weeks and you have not notified DVLA, youll have to pay 25 to get a replacement.