Driver Vehicle Standards Agency
You can apply for a refund of out-of-pocket expenses if the Driver and Vehicle Standards Agency (DVSA) cancelled your theory test or driving test at short notice.
Short notice means less than 3 clear working days notice. Working days do not include Sundays and public holidays.
You cannot claim if your test is cancelled because of:
- bad weather or poor light
- problems with your vehicle
- driver problems, for example, you were ill on the day
Check the guidance on what you can claim, fill in the application form and send it to DVSA with the right evidence.
How to make a claim
Download and save the form to your device.
Open the form on your device and fill it in.
Print the filled in form and sign it.
Scan or take a clear photo of each page of the form.
Email the scan or photos to DVSA. You also need to attach scans or photos of the supporting documents the form asks for (for example, receipts).
DVSA driving test expenses claims
opec@dvsa.gov.uk
Other ways to apply
You can also send the claim by post. Send your claim form and any supporting documents to:
DVSA
PO Box 349
Newcastle-upon-Tyne
NE12 2GN