GovWire

You must get approval from DVSA to audit operators for DVSA earned recognition.

As a DVSA earned recognition authorised audit provider, you can:

• audit operators who want to join the scheme
• audit operators who are already on the scheme
• advertise that you carry out DVSA earned recognition audits
• use the DVSA earned recognition logo

DVSA will add you to the list of authorised audit providers on GOV.UK.

Check if youre eligible

You can be part of an organisation or working on your own. If youre part of an organisation, you must make sure that any auditors working for you meet the eligibility criteria.

You can apply to audit operators that use heavy goods vehicles (HGVs), operators that use buses and coaches (PSVs), or both.

Youre eligible if all of the following apply:

• youre not prohibited from acting as a transport manager
• you have a Transport Manager Certificate of Professional Competence in Road Haulage (if you want to carry out HGV operator audits) or Passenger Transport (if you want to carry out PSV operator audits), or a two day refresher Transport Manager Certificate of Professional Competence if your original qualification is more than 5 years old
• you have at least 2 years of experience in haulage or passenger transport as a transport manager, operations manager or a similar role in transport compliance or enforcement
• you have the ISO 9001:2015quality management system in place from a certification body accredited by the United Kingdom Accreditation Service (UKAS)
• you have taken auditor training

Your auditor training qualification

You need to have covered these topics:

• Plan Do Check Act and other quality management principles
• business process auditing
• risk management
• quality management system implementation
• effective auditing techniques and good audit practice

When you apply, DVSA will let you know if your auditor training qualification meets our standards.

Apply to become a DVSA earned recognition authorised audit provider

You can apply now if youre eligible. To apply, you need to send DVSA:

• an application form
• evidence that youre eligible
• recruitment and monitoring evidence
• audit documents

Application form

PDF, 616 KB, 6 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need aversion of this document in a more accessible format, please email gov.uk.publishing@dvsa.gov.uk.Please tell us what format you need. It will help us if you say what assistive technology you use.

How to apply

1. Download and save the application form on your computer before you start to fill it in.

2. Open the form on your computer, fill it in and save it again.

3. Email the form to er_aap@dvsa.gov.uk. You need to attach any documents to support your application.

Evidence you must send DVSA

You need to send DVSA evidence that youve met the eligibility criteria including:

• copies of training certificates
• quality management certifications

If you run a company, you need to send DVSA evidence of recruitment and monitoring for any auditors that work for you, including:

• information about how you manage certificates of professional competence
• evidence that auditors have up to date qualifications
• details of relevant experience

Audit documents you must send DVSA

You also need to send documents that youll use when doing an audit including:

• an example of the contract you ask operators to sign
• a copy of your complaints procedure for operators

What to include in your audit report template

Your audit report must say whether:

• the operator has met standards for DVSA earned recognition modules and performance criteria
• the operator meets the terms and conditions of their operator licence
• you have checked documentation from the operators quality control reviews and inspections

It must also include:

• evidence to support the assessment result for each performance criteria
• feedback for the operator about any requirements they did not meet
• the result of the systems audit
• dated signatures for the auditor, transport manager or responsible person and operator (these can be electronic)

You must include a summary page showing:

• the name of the operator the audit is for
• a list of operator licence numbers
• the operators DVSA earned recognition number
• contact details for the operator
• your companys name
• your auditors name
• your contact details
• the date of the audit and any other verification checks
• the result of the audit
• details of an improvement plan
• evidence of verification checks carried out at other operating centres
• the final results

Youll need complete original signed copies of your audit report for the operator, DVSA and your company.

What happens after you apply

DVSA will confirm that youre conditionally accepted as a DVSA earned recognition authorised audit provider. Then DVSA will publish your details on the list of authorised audit providers on GOV.UK.

Before youre fully accepted as a

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