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M. System rules and user roles

Driver Vehicle Standards Agency

August 5
07:59 2024

This section sets out the roles and responsibilities of people who fulfil particular tasks within the MOT service.

A person can hold one role or multiple roles depending on the size and circumstances of the Authorised Examiner and VTS.

Some of these roles will need access to the MOT testing service.

Each MOT testing service user will have a set of tasks (or functions) that they are allowed to perform. For convenience, these tasks are grouped together into roles. Each of these roles is given a role name, for example Tester, VTS Admin.

When a user logs on to the MOT testing service, the service checks what roles the user holds and gives them access only to the appropriate functions.

The table shows the list of roles recognised by DVSA and if they have access to the MOT testing service.

Role Access to the MOT testing service
AE Principal Yes
AE Designated Manager Yes
AE Delegate Yes
AE Consultant Yes
Site Manager Yes
Tester Yes
Quality Control Yes - via tester or other suitable role
Site Admin Yes

2. Getting a role

To hold an MOT role, all role holders must first meet the minimum requirements and:

  • have no unspent convictions
  • be of good repute

Refer to Appendix 7 Convictions and Repute.

Some roles require additional preconditions to be met before the role can be gained, for example some roles require the individual to have technical qualifications and/or attend mandatory training.

To obtain a role a person must:

  • meet the minimum requirements
  • set up an account in the MOT testing service
  • set up security sign in authentication. Role holders require a security code generated by an authentication app or email to sign into MTS
  • fulfil the requirements for each role requested (see role information)
  • be assigned the role by an appropriately authorised person

To guard against unauthorised use, the MOT testing service can only be accessed by authorised personnel who can satisfy the security requirements and are known to the system. To identify themselves, they must use their user identification number, password and MOT security code. Each user must only use their own personal MOT security code and password.

Roles are assigned or removed to/from a person using a role hierarchy.

A person may assign and remove a role to a person within the scope of their own AE or VTS. For example, a site manager can remove testers from their own VTS but not testers assigned to a different VTS.

Role Assigned by Removed from MTS
AE Principal DVSA DVSA
AEDM DVSA DVSA
AE Delegate AEDM AEDM/self
AE Consultant AEDM AEDM/self
Site Manager AEDM, AED AEDM/AED/self
Tester AEDM, AED, SM AEDM/AED/SM/self
Site Admin AEDM, AED, SM AEDM/AED/SM/self

The role of AEDM (Authorised Examiner Designated Manager) is assigned by DVSA from the information supplied by the AE during the application process.The AEDM is responsible for assigning other roles within their organisation and VTS.

Designated councils and their inspectors are treated as if they were AEs or testers in relation to the roles described in this section.

3. Roles and Responsibilities

For an AE to be authorised and a site to start testing, specific MOT roles must be appointed to individuals. These identify the individuals responsibilities with regard to the MOT Service and where applicable, allow them appropriate access to the MOT testing service.

The following mandatory roles are required for the authorisation of a site to test:

  • Authorised Examiner Principal (AEP)
  • Authorised Examiner Designated Manager (AEDM)
  • Tester
  • Site Manager (SM)
  • Quality Control (QC)

There are additional non mandatory roles, giving varying levels of access to the MOT testing service, which AEs may find useful to aid with the running of their business.
These are:

  • AE delegate (AED)
  • AE consultant (AEC)
  • Site admin

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