Environment Agency
This service will be unavailable from 7am until 3pm on 7 August 2024. This is so that it can be updated.
Under EPR for packaging, organisations that supply packaging may need to report their packaging data. To do this, you need to create an account.
Compliance schemes also need to create an account.
If you already have one, sign in to your account.
What you can do in your account
You can use your account to:
- tell us your organisation details
- report packaging data
- tell us if youre working with a compliance scheme
Who can create an account
You can create an account to report packaging data if your organisation:
- supplies packaging to the UK market
- imports and discards packaging in the UK
- is a third party, such as a compliance scheme, that works with organisations that supply packaging
To create an account for an organisation, you must be one of the following:
- the director or company secretary
- a partner
- a sole trader
- a member of a limited liability partnership
Once youve created an account, youll be able to invite other people. You can give permission for another person to do things on your behalf within the account.
Getting approval to submit data
Before you can submit data, the environmental regulator will need to approve your account. It may take them up to 28 days to do this.
Once theyve done this, youll be an approved person and it will be your legal responsibility to make sure that the data your organisation submits is as accurate as reasonably possible.
If you give someone else permission to submit data on your behalf, the regulator will need to approve them too. This is also known as adding a delegate and theyll have the same legal responsibilities as the approved person.
Sign in or create an account
The service is unavailable until 3pm on 7 August 2024.
Get help to report packaging data
Contact the helpdesk if you need help with this service or have a question about it.
Telephone: 0300 060 0002
Email:EPRCustomerService@defra.gov.uk
Privacy and data protection
Read the privacy policy for information about how Defra will manage and process your data.
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Updates to this page
Last updated 7 August 2024 +show all updates
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Report packaging data is being updated. It will be down between 7am and 3pm on 7 August 2024. This update temporarily removes the 'start' button.
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First published.