GovWire

Guidance: Introducing GOV.UK Verify

Government Digital Service

October 28
13:50 2022

Details

  • What GOV.UK Verify is

  • How long it takes to verify your identity

  • Companies that can verify your identity

  • Information you need to provide

  • How its safe

  • Government services you can use with GOV.UK Verify

  • How to get help

  • Who works on GOV.UK Verify

Published 17 September 2014
Last updated 28 October 2022 +show all updates
  1. Added a section to explain that GOV.UK Verify is closing.

  2. Updated the list of services that use GOV.UK Verify.

  3. Updated to reflect there is now only one identity provider available for new accounts.

  4. Updated the list of services that use GOV.UK Verify.

  5. Updated the list of services that use GOV.UK Verify.

  6. Updated the list of services that use GOV.UK Verify.

  7. Updated the list of services that use GOV.UK Verify.

  8. Updated the list of services that you can use with GOV.UK Verify.

  9. Updated the list of services that use GOV.UK Verify.

  10. Updated the list of companies that users can use to verify their identities.

  11. Updated the hours identity providers will be able to offer you support in the section about getting help to sign in.

  12. Updated the list of companies that users can use to verify their identities.

  13. Added Social Work England to the list of services using GOV.UK Verify.

  14. removed Post Office and Digi contact numbers because lines are closed

  15. Updated the 'Other services using GOV.UK Verify' section to show that the Department for Education's 'Claim additional payments for teaching' service is now live.

  16. Updates to list of services available with GOV.UK Verify.

  17. Updates to list of services available with GOV.UK Verify.

  18. Updated the 'How GOV.UK Verify works' video.

  19. Removed a bullet point from the 'How it's safe' section that said identity providers cannot see which service someone chooses. Identity providers can now direct people to specific services, for example through links in emails or on their own websites. They may be able to tell when people have accessed services through those links.Identity providers can only use this information to direct people to the right service, or to remind them when they need to use that service again, for example because their tax return is due.

  20. Updated 'Companies that can verify your identity' to remove Royal Mail and CitizenSafe who stopped verifying identities after 28 February 2019.

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