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Guidance: How to contact a Retailer CCO or Supplier Helpline

Groceries Code Adjudicator

December 2
13:27 2024

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Code Compliance Officer (CCO) contact details and Retailer Supplier Helplines

If you are a current supplier and would like to contact the relevant CCO regarding any issues covered by the Groceries Supply Code of Practice, please refer to the relevant link.

Updates to this page

Published 20 September 2018
Last updated 2 December 2024 +show all updates
  1. Aldi CCO contact details have been updated.

  2. Amazon's supplier helpline details have been updated.

  3. The Amazon supplier helpline details have been updated.

  4. Amazon's supplier helpline details have been updated.

  5. The Aldi CCO contact details have been updated.

  6. Co-op's supplier helpline details have been updated.

  7. The Ocado supplier helpline contact details have been updated.

  8. Amazon's supplier helpline details have been updated.

  9. The Code Compliance Officer Contact details have been updated for Amazon.

  10. Sainsbury's Code Compliance Officer details and Amazon's supplier helpline details have been updated.

  11. Updated Lidl's supplier helpline contact details.

  12. Amazon CCO and senior buyer information have been updated.

  13. Amendment to the CCO confidentiality commitment. To address supplier concerns, all 14 Retailers have committed to ensuring that suppliers do not face negative consequences as a result of raising issues with the business directly or with the CCO.

  14. Change of Aldi's CCO from Lizzie Collins to Alex Wood.Amendment to Amazon's supplier helpline details.

  15. An update to B&M's Code Compliance Officer contact details.

  16. The email address for Morrisons' CCO has been updated

  17. Contact details for the new CCO of Morrisons have been updated.

  18. Updated Supplier Helpline details for M&S

  19. Edited Supplier Helplines - Amazon.com,inc.'s Senior Buyers' contact details have been updated.

  20. Amendment to Waitrose supplier contact details

  21. Added Amazon.com, Inc.'s contact details

  22. Supplier helpline information updated

  23. Changed B&M CCO contact details to Alex Russo

  24. Edited Lidl supplier helpline contact information - change of document name

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