Corporate report: DWP complaints: Annual report by the Independent Case Examiner 2019 to 2020

⌂Back To Homepage Subscribe To RSS Feed

Independent Case Examiner

October 30

09:30 2020

Print This Article Share it With Friends

Created by Independent Case Examiner 0 comments

Independent Case Examiner for the Department for Work and Pensions: annual report 1 April 2019 to 31 March 2020

HTML

Independent Case Examiner for the Department for Work and Pensions: annual report 1 April 2019 to 31 March 2020

PDF, 1.21 MB, 34 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need aversion of this document in a more accessible format, please email accessible.formats@dwp.gov.uk.Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This report explains the Independent Case Examiners (ICEs) work on Department for Work and Pensions (DWP) complaints received between 1 April 2019 and 31 March 2020.

The report covers the following areas of work:

working age benefits (Jobcentre Plus)
disability benefits
pensions
Debt Management
private sector companies that provide services on behalf of DWP
Child Maintenance Service
Child Support Agency

The report also includes information about the standards of service of the Independent Case Examiners office.

Published 30 October 2020

Your name:	Your email:
Comments:
Post my comment

GovWire