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We update the Independent Case Examiner (ICE) service standards performance information every quarter.
Updated service standards with quarter 2 data for 2024 to 2025 operating year.
Updated Independent Case Examiner's service standards with quarter 1 data for 2024 to 2025 operating year.
Added Independent Case Examiner service standards data to 31 March 2024.
Added Independent Case Examiner service standards data to 31 December 2023.
Published Independent Case Examiner service standards data to 30 September 2023.
Added Independent Case Examiner service standards data performance data up to to 30 June 2023.
New data has been added up 31 Mar 2023.
Amended the figure for the quarter ending 30 June 2022 from 86.1 to 82.6.
Amended service standard data for 2022 to 2023, up to 30 June and up to 31 December, to now read 86.1.
Added performance data for October to December 2022.
Added Independent Case Examiner performance data to 30 June and 30 September 2022.
Added Independent Case Examiner performance data for 31 December 2021 and 31 March 2022.
Added performance data to 30 September 2021.
Added performance data to 30 June 2021.
Added performance data to 30 September 2020.
Added performance data to 30 June 2020.
Added performance data to 31 December 2019.
Added performance data to 30 September 2019.
Added performance data to 30 June 2019.
Added performance data to 31 March 2019.
Added performance data to 31 December 2018.
Added performance data to 30 September 2018.
Added performance data to 30 June 2018.
Added performance data to 31 March 2018.
Added performance data to 31 December 2017.
Added performance data to 30 September 2017.