Legal Aid Agency
eForm services ending October 2024
We would encourage you to use the replacement service and to provide feedback.
All providers should have received email confirmation that they have been onboarded to the replacement service for CRM 4 and CRM5 eForms. These services should be available on LAA Online Portal (legalservices.gov.uk), with immediate effect. If you have not received an email confirming that you have been onboarded, please contact NSCC@justice.gov.uk.
As confirmed in Digital developments for criminal legal aid: replacing eForms - GOV.UK (www.gov.uk), the deadline for transitioning to the new service has been extended to 4 October 2024. Providers are however requested to use the new service wherever possible to ensure a smooth transition.
Why is it happening now?
New digital services are replacing all CRM eForms.
Where can I find out nore?
You can find the new digital replacement services in your LAA Online Portal, under Submit a crime claim.
Further information
If you have any queries relating to the service, you can contact our Non-Standard Criminal Claims team via