GovWire

Crime news: online training videos to help CRM14 eForm users

Legal Aid Agency

December 15
17:41 2015

If you are new to submitting CRM14 criminal legal aid applications electronically, you will find the following tutorial videos helpful:

  • an introduction to the CRM14 eForm
  • an introduction to the CRM14 eForm benefit checker
  • an introduction to date stamping the CRM14 eForm

Success of eForms

The popularity of the eForm continues to grow, with 89% of applications being submitted electronically in November 2015. Using the eForm gives you the following benefits:

  • date stamping of applications on completion of minimal information
  • allows providers direct access to Department for Work and Pensions link to confirm benefits status of clients before submission
  • reduction in number of rejected applications you only need to provide information that is necessary based on individual case type/client
  • combines information in the CRM14 and CRM15 in one form
  • CRM14 eForm uses technology providers are already familiar with as with CRM4s, 5s and 7s)
  • less paperwork to keep on file
  • immediate communication relating to queries and overall outcome

Further information

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