Guidance: Jobcentre Plus services for the armed forces and their families

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Ministry Of Defence

June 29

16:40 2023

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Armed forces access to Jobcentre Plus services

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As part of the Armed Forces Covenant, DWP is improving the way current and former members of the armed forces and their families access Jobcentre Plus services. This includes having an armed forces champion in every Jobcentre Plus District who ensures that we provide support that meets the needs of the armed forces community.

This publication explains the role of the armed forces champion and the improvements to the way members of the armed forces and their families access our services.

More information on GOV.UK

Find more information about Jobcentre Plus services at www.gov.uk/browse/working and www.gov.uk/browse/benefits

Published 21 November 2013
Last updated 29 June 2023 +show all updates

29 June 2023
Updated the Wounded, injured and sickness benefits section.
5 August 2022
Updated Jobcentre Plus services for the armed forces and their families 'Armed forces champion' information.
16 August 2019
Updated the guide 'Armed forces access to Jobcentre Plus services' to include references to current benefits like Universal Credit and 'new style' Jobseeker's Allowance.
4 May 2016
Revised to include new information about the benefit cap exemption and new National Insurance credits.
29 January 2014
Updated with revised information about Jobcentre Plus and Work Programme and the Armed Forces Independence Payment.
21 November 2013
First published.

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