Rail Accident Investigation Branch
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At around 00:07 on 24 November 2024, a passengers hand became trapped in the closing doors of a train at Ealing Broadway station on the Elizabeth line. The train subsequently departed from the platform with the passengers hand still trapped in the doors. The passenger, who had been attempting to board the train, was forced to run alongside it for several metres before being pulled away by a member of railway staff who was working on the platform.
The driver was alerted to what was happening by nearby passengers, and the train stopped after moving approximately 17 metres. The passenger is reported to have sustained minor injuries because of the accident.
Our investigation will seek to identify the sequence of events that led to the accident. It will also consider:
- the actions of those involved and anything which may have influenced them
- the arrangements in place to manage and control the risks associated with passengers boarding and alighting from trains on the Elizabeth line
- post-incident management of platform-train interface accidents
- any underlying management factors.
Our investigation is independent of any investigation by the railway industry or by the industrys regulator, theOffice of Rail and Road.
We will publish our findings, including any recommendations to improve safety, at the conclusion of our investigation. This report will be available on our website.
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