Rural Payments Agency
Details
If youre a farmer (or someone acting on their behalf) fill in this form if you have a query about:
- a BPS payment youve received
- your Delinked Payments Information Statement reference data
You should also fill in the form if youve had confirmation from RPA that no payment is due.
If you have a query about your BPS 2023 advance payment, please wait until you receive your balance payment before using this form.
Only fill it in after you have either:
- checked your BPS claim statement(s) and the scheme rules for the relevant scheme year
- had confirmation that your claim cannot be paid
Then send the form to Rural Payment Agency (RPA) by email or post.
If youre sending more than one form by email, use a separate email for each form.
What to use this form for
Use this form if you:
- think your Delinked Payments Information Statement reference data is wrong. The reference data is the BPS 2020 to 2022 payments (before some reductions and penalties)
- think your BPS payment is wrong
- disagree with your payment calculation
- need to send RPA further evidence or information about a payment query youve already raised
- disagree with a letter youve received about a recalculated BPS payment
- disagree with the decision to reject your BPS claim
Do not use this form to:
- query anything other than the BPS payment youve received or the Delinked Payments reference data (based on the BPS payments)
- chase a payment you havent received yet
- chase a payment query form youve already submitted
If you have any of these queries call, email or write to RPA using these contact details. For any other queries about delinked payments please sign in to the Rural Payments service and select Create or view query to raise a new query.
How to fill in this form
Read the notes on the form they explain what to do and how to fill in the form.
After youve submitted the form
RPA will send you an acknowledgement email or letter.
Youll receive a response after your payment query has been looked into fully:
- if we find that we do not need to take any further action well explain why
- if we need to take further action well confirm what weve done and the effect this has had on the original payment, by scheme year
If you have another payment query that you have not already told RPA about, fill in and submit a new payment query form.
Contact RPA
Contact RPA
Email ruralpayments@defra.gov.uk
Helpline 03000 200 301
Rural Payments Agency
PO Box 352
Worksop
S80 9FG