GovWire

Form: Basic Payment Scheme: payment query form

Rural Payments Agency

November 1
08:39 2023

BPS Payment Query Form

Details

If youre a farmer (or someone acting on their behalf) fill in this form if you have a query about:

  • a BPS payment youve received
  • your Delinked Payments Information Statement reference data

You should also fill in the form if youve had confirmation from RPA that no payment is due.

If you have a query about your BPS 2023 advance payment, please wait until you receive your balance payment before using this form.

Only fill it in after you have either:

  • checked your BPS claim statement(s) and the scheme rules for the relevant scheme year
  • had confirmation that your claim cannot be paid

Then send the form to Rural Payment Agency (RPA) by email or post.

If youre sending more than one form by email, use a separate email for each form.

What to use this form for

Use this form if you:

  • think your Delinked Payments Information Statement reference data is wrong. The reference data is the BPS 2020 to 2022 payments (before some reductions and penalties)
  • think your BPS payment is wrong
  • disagree with your payment calculation
  • need to send RPA further evidence or information about a payment query youve already raised
  • disagree with a letter youve received about a recalculated BPS payment
  • disagree with the decision to reject your BPS claim

Do not use this form to:

  • query anything other than the BPS payment youve received or the Delinked Payments reference data (based on the BPS payments)
  • chase a payment you havent received yet
  • chase a payment query form youve already submitted

If you have any of these queries call, email or write to RPA using these contact details. For any other queries about delinked payments please sign in to the Rural Payments service and select Create or view query to raise a new query.

How to fill in this form

Read the notes on the form they explain what to do and how to fill in the form.

After youve submitted the form

RPA will send you an acknowledgement email or letter.

Youll receive a response after your payment query has been looked into fully:

  • if we find that we do not need to take any further action well explain why
  • if we need to take further action well confirm what weve done and the effect this has had on the original payment, by scheme year

If you have another payment query that you have not already told RPA about, fill in and submit a new payment query form.

Contact RPA

Contact RPA

Email ruralpayments@defra.gov.uk

Helpline 03000 200 301

Rural Payments Agency
PO Box 352
Worksop
S80 9FG

Published 16 February 2017
Last updated 1 November 2023 +show all updates
  1. Updated page and payment query form to reference queries about Delinked Payments Information Statement reference data.

  2. Minor updates made to the query form

  3. PPA form updated with .gsi removed from email address

  4. Change to the wording to confirm that farmers should use the BPS payment query form when they have a query about a BPS payment they have received or they have received confirmation that they are not due any payment.when farmers

  5. Version 6 of form added

  6. Page updated

  7. Form updated to version 5

  8. Updated page in response to issues with 'print' and 'email' functions on the form.

  9. First published.

Related Articles

Comments

  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:
Comments:

Post my comment

Recent Comments

Follow Us on Twitter

Share This


Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: