GovWire

Guidance: Customer registration and call recording privacy notice

Rural Payments Agency

February 6
08:35 2025

class="gem-c-govspeak govuk-govspeak gem-c-govspeak--direction-ltr govuk-!-margin-bottom-0">

This notice tells you about personal data collection and processing at point of registration for the Rural Payments Agency.

Updates to this page

Published 18 July 2024
Last updated 6 February 2025 +show all updates
  1. The following sentence has been removed from section 6: We delete your customer record in full once the retention period for those activities ends. The reason for the change is to confirm that once it is established that a customer is no longer active, RPA deactivates their customer record.

  2. Added extra bullet point to section 7 who we share your personal data with.

  3. Added Welsh translation into main page, removed HTML attachment of Welsh translation.

  4. First published.

Sign up for emails or print this page

Related Articles

Comments

  1. We don't have any comments for this article yet. Why not join in and start a discussion.

Write a Comment

Your name:
Your email:
Comments:

Post my comment

News Calendar

Recent Comments

Follow Us on Twitter

Share This


Enjoyed this? Why not share it with others if you've found it useful by using one of the tools below: