GovWire

If you use the Rural Payments service for rural payments with the Rural Payments Agency (RPA), you can give someone else permission to access your business.

This could be:

• a family member
• somebody who works in your business, such as an employee
• an agent

The person must already have an account. If they do not, they will need to register with the Rural Payments service.

What the different permissions are

Permissions are split into different types. Permission types include:

• business details
• land details
• entitlements
• Basic Payment Scheme (BPS)
• scheme specific applications, including the Sustainable Farming Incentive (SFI) and capital grants
• scheme specific agreements, including SFI, Countryside Stewardship (CS) and capital grants

There are different permission levels depending on what you want the person to be able to see or do in the Rural Payments service. Permission levels vary depending on the permission type. They include:

• view
• amend
• submit for scheme specific applications only
• make legal changes for business details only
• full permissions
• no access

You can choose different permission levels for each permission type.

Who can give or update permissions

To give or update someone elses permissions, you must have the permission level full permissions in the permissions type business details.

If you do not have this permissions level and you think you should, contact RPA.

Give a new person permission

If a person is already registered in the Rural Payments service, you can add them to your business.

1. Sign in to the Rural Payments service.

2. From the Your businesses and messages page, select View business, for the business you want to update.

3. Under the heading, Give people permission to act for this business, click Add people.

4. Enter the Customer Reference Number and select the persons name. You will need to ask the person you want to add for their Customer Reference Number, the unique 10 digit number they use to sign in to the Rural Payments service.

5. Find the type of permission you want to update. Click View or change permission level.

6. Click Select to choose the new permission level.

7. When you have finished, click Save and return.

Update permissions

1. Sign in to the Rural Payments service.

2. From the Your businesses and messages page, select View business, for the business you want to update.

3. Under the heading, Give people permission to act for this business, select the name of the person you want to update.

4. Find the type of permission you want to update. Click View or change permission level.

5. Click Select to choose the new permission level.

6. When you have finished, click Save and return.

Contact RPA

You can raise a query on the Rural Payments service sign in to the Rural Payments service and select Create or view a query.