Student Loans Company
Check your online account
Theres no need to call us if you want to check your application status, instead you can sign into your online account.
Use this guide to understand what the different application status means, and what the next steps are to make sure your money is ready for starting your course.
Incomplete application
This stage means youve not completed your student finance application, sign into your online account and select Complete application.
If you apply near the start of your course, you may get the minimum amount of student finance to begin with, so you have some money. Find out more about applying late.
Before you can track your application, you must submit your application and complete any outstanding actions using your online account.
Processing application
At this stage, were checking your application. Well keep you up to date by email and through your online account.
What happens next
- Were checking your application well email you if we need anything else from you.
- Well email you updates about the progress of your application, you can also sign into your online account to check the progress.
- Well assess your application and tell you the outcome.
Youll only see a date for next expected update if youve submitted evidence.
It can take up to 6 to 8 weeks to review your application in full.
Please dont contact us during this time, so we can process your application as quickly as possible.
Check ourcurrent timescales pageto find out when to expect an update on your application or on information youve sent!
Confirming all details
This stage means your application has been approved and were just confirming some final details. Once weve confirmed all your details, youll be ready to get your payments.
During this stage, well check your National Insurance number with the Department for Work and Pensions (DWP) - if youve not given us it yet, you can do this using your online account. This process takes around 2 weeks.
If you cant find your National Insurance number, download the HMRC app to access it.
Dont worry if this doesnt change straight away.
The status confirming all details wont change until youve started your course and weve had confirmation of your registration/enrolment from your uni or college.
Youll be able to view a summary of your scheduled Maintenance Loan and Tuition Fee Loan payments. If youve not applied for any Maintenance Loan, this will only show a summary of your Tuition Fee Loan.
What happens next
- Well email you if we need anything else from you.
- You need to register/enrol on your course.
- Your uni or college will need to confirm your registration/enrolment on the course to us.
Receiving payments
At this stage, weve confirmed your National Insurance number with the Department for Work and Pensions and weve had confirmation of registration/enrolment from your uni or college.
Using your online account, you can select View your payments to see a full breakdown of how your payments are made.
What happens next
- Well send you a text message when your payment is on its way.
- Well pay your Maintenance Loan directly into your bank account at the start of each term.
- Well pay your Tuition Fee Loan directly to your uni or college.
Prepare for next year
At this stage, all your payments for this year will have been paid. Youll need to re-apply for student finance for the next academic year of your course. You should do this as soon as applications for next year open.
For a whole range of student finance information,visit our campaign pageand follow us on: