GovWire

Guidance: Guidance for students who’ve been awarded funding they’re not entitled to due to previous study

Student Loans Company

January 18
14:19 2024

If you dont have enough standard entitlement left to cover the rest of your course and you find yourself in exceptional circumstances, you can send us evidence to review. We might be able to give you funding to cover the rest of your course.

Examples of exceptional circumstances could be if:

  • youre experiencing financial hardship
  • you have to withdraw from your course
  • youve changed your employment or personal situation as a result of the funding weve awarded you

If you think any of these, or any other exceptional circumstances apply to you, you should upload as much information as you can about them in your online account. Make sure you include:

  • a cover letter explaining your situation and why you think we should review your remaining years funding
  • documents to show that your circumstances are exceptional

Heres some examples of the evidence we can consider.

Financial hardship

To show significant financial hardship, you can send us:

  • your incomings and outgoings
  • recent bank statements (covering the last 3 months)
  • financial commitments made after you received your initial entitlement notice
  • tenancy or mortgage agreement

Withdrawal from your course

If youll have to withdraw from your course as youre unable to cover the tuition fees or living costs yourself, you can send us:

  • documents showing that youve talked to your university or college about not being able to self-fund the rest of your course
  • financial commitments made after you received your initial award notice

Change to your employment or personal situation

If youve left your job or moved house after being awarded the initial funding, you can send us:

  • written communication between you and your employer to show youve left your job or reduced your hours after the initial award was given
  • a tenancy or rent agreement dated after the initial award was given to show a change in your living situation
  • documents showing failed attempts at regaining employment or an increase of hours

What happens next

Well review your evidence and check whether you meet the exceptional circumstances. Well email you to let you know the outcome as soon as we can.

If we need any more information from you, well be in touch.

Published 18 January 2024

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