Student Loans Company
Student Finance England
For general information about student finance, you can check:
- www.gov.uk/student-finance.
- our Twitter, Facebook and Instagram, and our YouTube channel
- our dedicated page for our latest guidance for students, parents and partners.
Repayment customers can log in to the online repayment service at www.gov.uk/sign-in-to-manage-your-student-loan-balance
You can sign in to your Student Finance account to:
- check what stage your application is at
- check how much and when youll be paid
- change your personal or course details
- reset your password
Visit our How to guide for answers to common queries such as checking your application status, changing your application and updating your bank details!
Contact Student Finance England
Student Finance Wales
For general information, you can check:
- www.studentfinancewales.co.uk
- our Twitter and Facebook, and our YouTube channel
Repayment customers can log in to the online repayment service at www.gov.uk/sign-in-to-manage-your-student-loan-balance
Student Finance Northern Ireland
For general information, you can check www.studentfinanceni.co.uk
Repayment customers can log in to the online repayment service at www.gov.uk/sign-in-to-manage-your-student-loan-balance
Contact Student Finance Northern Ireland
Tuition fee-only funding students
Student Finance Services
0141 243 3570
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm
Closed on bank holidays
Please note, this line is only for students who cant get student finance through Student Finance England, Student Finance Wales or Student Finance Northern Ireland.
If youre not sure if this is you, and you normally live in:
- England, go to www.gov.uk/student-finance/who-qualifies
- Wales, go to www.studentfinancewales.co.uk
- Northern Ireland, go to www.studentfinanceni.co.uk
Student Awards Agency Scotland
For payment information, you should check the SAAS payment guide before you contact us.
SLC Loan payment enquiries
Read our guidance for students from Scotland page.
SAAS application, bursary or grant payment enquiries
You should contact SAAS for all SAAS application, award notice, bursary or grant payments enquiries.
Repayments
For general information you can check:
- www.gov.uk/repaying-your-student-loan
- our Twitter and Facebook pages
For information on how to contact SLC for general repayment enquiries, visit www.gov.uk/guidance/contact-slc-repayment-enquiries.
Youll also find information on how to contact SLC for:
- overpayment enquiries
- enquiries if you have an arrears balance
Customer Relations
Contact the Student Loans Company if you want to make a complaint.
Appeal a decision
An appeal is a formal request to the Student Loans Company asking them to review a decision about whether you can get financial help and if so how much.
Read the guidance and complete the appeals form.
Report Suspected Fraud
Financial Crime Prevention Unit
0300 100 0059
Monday to Friday, 9am to 5:30pm
Closed on bank holidays
Last updated 3 May 2024 +show all updates
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Opening hours have been updated in line with Sunday opening times
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Updated 'EU Students' to 'Tuition fee-only funding students'
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Festive opening hours have been removed
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Added festive opening hours.
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Opening hours have been updated