Student Loans Company
This page is updated on a Monday
This page was last updated on Monday 2 September at 16:30
If youre still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.
Keep in mind - this is our busiest time of the year, and you may not be able to get through on the phone. Everything you need to know can be found in your online account, including answers to the most Common questions. Save yourself a call and check there first!
If youve applied for student finance
If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.
How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.
| If you apply this week for | Current timescales are | Expect an update from us between |
|---|---|---|
| Full-time undergraduate student finance | 17 working days | Monday 23 September and Friday 27 September |
| Part-time undergraduate student finance | 21 working days | Monday 30 September and Friday 4 October |
| Childcare Grant, Parents Learning Allowance or Adult Dependants Grant | 32 working days | Monday 14 October and Friday 18 October |
Remember to check the progress of your application using your student finance account.
If youve sent us evidence or made a change to your application
If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.
| If you send us information or evidence this week about | Current timescales are | Expect an update from us between |
|---|---|---|
| your financial information, including the PFF2 form | 11 working days | Monday 16 September and Friday 20 September |
| a change in your circumstances | 31 working days | Monday 14 October and Friday 18 October |
| Childcare Grant, Parents Learning Allowance or Adult Dependants Grant | 33 working days | Monday 14 October and Friday 18 October |
If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.
If youve applied for Disabled Students Allowance (DSA)
If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.
| This week, if youve sent us | Current timescales are | Expect an update from us between |
|---|---|---|
| a DSA application | 21 working days | Monday 30 September and Friday 4 October |
| medical evidence | 21 working days | Monday 30 September and Friday 4 October |
| a Needs Assessment report | 10 working days | Monday 16 September and Friday 20 September |
| a claim for expenses | 5 working days | Monday 9 September and Friday 13 September |
| an email | 17 working days | Monday 23 September and Friday 27 September |
Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!
Updates to this page
Last updated 2 September 2024 +show all updates
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Timescales have been updated
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Timescales have been updated.Timescales have changed from academic year 2023 to 2024, to 2024 to 2025.
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Timescales have been updated
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Timescales have been updated
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Timescales have been updated
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