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Guidance: SFE: Current application timescales

Student Loans Company

November 4
15:49 2024

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This page is updated on a Monday

This page was last updated on Monday 4 November at 15:30

If youre still waiting for your application to be approved, sign in to your account to find out when to expect your next update on your application or evidence.

Keep in mind - this is our busiest time of the year, and you may not be able to get through on the phone. Everything you need to know can be found in your online account, including answers to the most Common questions. Save yourself a call and check there first!

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If youve applied for student finance

If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 25 working days Monday 9 December and Friday 13 December
Part-time undergraduate student finance 25 working days Monday 9 December and Friday 13 December
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 24 working days Monday 2 December and Friday 6 December

Remember to check the progress of your application using your student finance account.

If youve sent us evidence or made a change to your application

If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 25 working days Monday 9 December and Friday 13 December
a change in your circumstances 25 working days Monday 9 December and Friday 13 December
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 24 working days Monday 2 December and Friday 6 December

If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.

If youve applied for Disabled Students Allowance (DSA)

If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if youve sent us Current timescales are Expect an update from us between
a DSA application 34 working days Monday 16 December and Friday 20 December
medical evidence 24 working days Monday 2 December and Friday 6 December
a Needs Assessment report 17 working days Monday 25 November and Friday 29 November
a claim for expenses 16 working days Monday 25 November and Friday 29 November
an email 36 working days Monday 23 December and Friday 27 December

Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 4 November 2024 +show all updates
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