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Guidance: Biometric information: caseworker guidance

Uk Visas Immigration

December 27
13:14 2024

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UK Visas and Immigration guidance on how staff manage migrants biometric information and the case working process.

Updates to this page

Published 20 November 2013
Last updated 27 December 2024 +show all updates
  1. Biometric enrolment: policy guidance has been updated to confirm that greyscale facial images cannot be accepted and latest BRP decommissioning updates.

  2. Both 'Biometric information: introduction' and 'Biometric information: enrolment' documents updated to reflect that BRPs and BRCs will no longer be issued.

  3. Updated the biometric reuse guidance to reflect the closure of the BRP and BRC replacement service.

  4. Updated 'Unable to travel to a Visa Application Centre to enrol biometrics guidance'. A full list of changes can be found in the guide.

  5. Guidance on "Unable to travel to a Visa Application Centre to enrol biometrics (overseas applications)" has been updated to remove the subjectivity test in the unsafe journeys criterion.

  6. Updated Biometric reuse guidance to make it clear that we are unable to offer biometric reuse for individuals who are overseas. Also updated Unable to travel to a Visa Application Centre to enrol biometrics guidance to make it clear when individuals should request to be excused from attending a Visa Application Centre and where they meet the criterion.

  7. Guidance on enrolment updated to explain our approach where individuals are prevented from leaving or entering a country or territory by the controlling authorities.

  8. Updated Biometric information: enrolment guidance to set out the process for supplying biometrics in ETA applications.

  9. The enrolment guidance has been updated to set out who is authorised to agree to reuse biometrics or excuse them in the long term reasons section.

  10. 'Retention and usage of biometric information': removed reference to eGates.

  11. Guidance on biometric enrolment and biometric reuse updated.

  12. Added accessible version of 'Unable to travel to a Visa Application Centre to enrol biometrics (overseas applications)'.

  13. Added the document 'Unable to travel to a Visa Application Centre to enrol biometrics (overseas applications)'.

  14. Accessible versions added.

  15. 'Biometric information: enrolment' updated: addition of process for non-EEA nationals who are detained in prison or in an immigration removal centre in the UK and make an application to the EU Settlement Scheme.

  16. Updates to 'Retention and usage of biometric information guidance' around the use and retention rules that apply depending on whether fingerprints are enrolled or re-used from 1 July 2021 or before that date.

  17. Updated biometric reuse and biometric information: enrolment guidance documents.

  18. Updated 'Biometric reuse' guidance.

  19. Updated Biometric Residence Permits for overseas applicants: alternatives to customer collection at Post Office guide.

  20. Updated 'Biometric information: introduction' with regards to biometric residence permits and how they are used with our online services and at the border.

  21. Introduction document updated, including information about when biometrics must be enrolled and the information about the use of eGates

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