GovWire

People who arrived in the UK many years ago and do not have documentation confirming their immigration status have faced difficulties in proving their right to work, to rent property and to access benefits and services to which they are entitled. The Government has apologised to people in this position and has made a commitment to help them get the documents they need.

On 16 April 2018, the Home Secretary established a Taskforce (now known as the Windrush Help Team) to make immediate arrangements to help those who needed it. This included setting up a helpline to get in touch with the Home Office.

The Windrush Scheme is the next step in providing help and support. A separate Scheme will make it easier for people to access it and to understand what is on offer. Those applying under this Scheme will benefit from the services of the Windrush Help Team, which will help people to navigate the immigration system and will continue to take a sympathetic and proactive approach when resolving applications.

The Windrush Scheme does not cover applications for a British passport. British citizens must pay for a passport and it would not be fair to existing British citizens to provide a free passport to those applying for British Citizenship under the Windrush Scheme.