Veterans Uk
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About
The Defence Transition Services (DTS) team is the MODs tri-service focal point to provide service personnel and their dependants with civilian housing information for those wishing to move to civilian accommodation at any time in their career, and for those during resettlement to assist with the transition to civilian life.
DTS, together with colleagues in the Veterans Welfare Service (VWS) can provide advice and guidance to help you make informed choices on your civilian housing options as you transition out of the forces.
A referral will include consideration of your housing needs as well as issues affecting other aspects of your life. You can approach your respective welfare teams to make a referral via a DTRP 1 form or make a?self referral on a DTRP 2 form.
In line with the Government Strategy for Our Veterans, the Joint Service Housing Advice Office (JSHAO) and its outputs were reviewed. A revised set of these outputs is now delivered by Defence Transition Services (DTS), part of Defence Business Services (DBS) and the JSHAO brand no longer exists. This brings efficiency to the co-ordination and delivery of the through-career transition information and support services, meeting the needs of the Service community now and in the future. As part of this merger we have now incorporated the MOD Referral Scheme into existing Defence Transition Services/Veterans Welfare Service support mechanisms.
Service family accommodation (SFA)
The Defence Infrastructure Organisation (DIO), on behalf of MOD manages a comprehensive SFA maintenance service; the allocation of properties; SFA furniture; conducting move in and move out appointments; and the provision of improvements. Contact details available on the Service Family Accommodation website.
For enquiries about loss of entitlement to SFA resulting from retirement, redundancy, discharge or estrangement, please contact the DIO Loss of Entitlement Team by telephoning 01904 418000 or 94510 8000. Alternatively, you can contact them by email: diosdaccn-loeteam@mod.gov.uk
Civilian housing briefs
DTS delivers an annual programme of civilian housing briefings to help inform and guide Service personnel and their families about the choices available to them and the need to plan ahead. Briefings are open to all Service personnel and their families, at any stage of their Service career.
These briefs are designed to give you the information to help you make informed choices on your civilian housing, the briefings cover the following areas:
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house purchase (including Forces Help to Buy), private rental
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independent financial advice (provided by the Service Insurance and Investment Advisory Panel members), social housing
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affordable home ownership schemes.
Brief dates for 2024
To register for the Civilian housing briefs please the click the link in the table for the date you wish to attend and provide your details.
| Date | Start Time | End Time | Type of Brief |
|---|---|---|---|
| 14/11/24 | 14:00 | 15:30 | Civilian Housing brief |
| 12/12/24 | 14:00 | 15:30 | Civilian Housing Brief |
| 16/1/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 13/2/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 13/3/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 24/4/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 15/5/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 12/6/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 10/7/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 11/9/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 16/10/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 13/11/25 | 14:00 | 15:30 | Civilian Housing Brief |
| 11/12/25 | 14:00 | 15:30 | Civilian Housing Brief |
Please be aware that DTS are unable to assist directly with Forces Help to Buy (FHTB) or Loss of Entitlement (LOE) queries. Service personnel with FHTB enquiries or applications, please contact the FHTB team at E-Mail-dbsjpacforceshelptobuy@afpaa.r.mil.uk or 0141 224 3600 (Option 4).
Service personnel with enquiries regarding Notice to Vacate (NTV) letters or retention of SFA, please contact the LOE team via E-Mail-DIORDAccn-LOETeam@mod.gov.uk.
If you require transitional housing advice and guidance please see details of the help we can offer and how to refer to us at the following link - Help fo