Department For Culture Media Sport
October 31
10:29
2024
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This research was carried out on behalf of the Department for Culture, Media and Sport (DCMS) by IPSOS to understand barriers and factors that could support engagement in using public library services in England.
The research uncovered a range of capability, opportunity, and motivation components to behaviour change and engagement with library services (physical or online). These are synthesised in the report as barriers and enablers to library engagement.