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7. General operational matters

Driver Vehicle Standards Agency

November 21
08:44 2022

This chapter contains advice and guidance on a variety of associated operational matters and circumstances, which examiners may encounter in the course of their work. The content of this chapter is jointly provided by DVSAs Technical standards and Customer support teams. You may wish to consider the source and context of any part of this chapter before making further enquiries.

Technical standards team
Email technicalstandards@dvsa.gov.uk

Customer support team
Email customerservices@dvsa.gov.uk

7.02 Responsibilities of examiner on test

The examiner is present during the test to evaluate the candidates ability to drive. This involves identifying mistakes, which the candidate may make.

The examiner is not legally in charge of the vehicle during the test (though they are responsible for the conduct of the test), nor are they supervising the candidate during the test: Regulations do not require a driver to be accompanied by a supervisor when taking a test. This law applies to all practical tests including lorries carrying a load for the purposes of the test (the load being the responsibility of the candidate and trainer/accompanying driver).

Examiners should not, therefore, intervene except when it becomes necessary to do so in the interests of public safety, including their own and that of the candidate. Such intervention may be by warning, advice or by operation of the controls. If a candidate is in difficulties and clearly suffering from nervousness, the examiner should offer a few words of reassurance to help them settle down.

7.03: Dangerous driving by candidate

There will be occasions when a candidates driving on test becomes so dangerous that the safety of the public, the examiner and/or the candidate, is threatened. In these circumstances the examiner should stop the test.

The examiner should issue a statement of failure and tell the candidate that the test has been stopped before completion for reasons of public safety. In any case, completion of the test would have made no difference to the decision. A note of the circumstances should be made on the DL25. Also please follow the procedural guidance in DT1 7.04

7.04: Terminated tests - procedure

When tests are terminated with or without a result.

  1. The DL25 should be annotated with the appropriate code and a description of the circumstances written in the remarks column.

  2. The DL34 Journal should be annotated with the appropriate code.

  3. The Terminated Test Log (TTL) should be completed.

  4. The DL25 should be filed with the TTL exception to this code 4/5s should be filed with the examiners fails - (a copy may be put into the TTL for ease of audit)

No valid tax and/or MOT

If an examiner has suitable reason to doubt whether a vehicle presented for test has a valid tax and/or MOT then a check can be made using the Search App. This check must not delay or impact on the timing of the test and examiners must not enter the car park / starting location prior to the test specifically to check vehicles.

If it is clear that the vehicle has no tax and/or MOT the normal terminated test procedure must be followed and activity code 21 recorded. If there is an element of doubt or a suitable explanation provided then the test should not be terminated.

Tests stopped away from the test centre

If a test has to be stopped away from the test centre, offers to return the examiner to the test centre by an accompanying driver/ ADI should be accepted.

If the accompanying driver is not present the examiner should suggest to the candidate that they might prefer to return to the centre with them. However if the candidate is adamant they dont want to return with the examiner their wishes should be respected.

The most safe and convenient method of returning to the test centre must be sought. Every effort should be made to help a disabled candidate to return to the centre, possibly by calling a taxi or telephoning the centre for assistance. On return to the test centre the examiner should contact the accompanying driver as quickly as possible.

If an examiner feels threatened

If an examiner feels threatened by the candidate or a third partys behaviour - please follow this SOP here when reporting your position to the test centre.

Motorways

It is emphasised that every effort must be made to prevent candidates from joining a motorway, but if they do join a motorway accidentally the examiner must take whatever reasonable course of action is required to resolve the situation safely.

This may mean stopping on the hard shoulder of the slip road before reaching the main carriageway; or if stopping on the hard shoulder is deemed unsafe or no hard shoulder exists the examiner should tell the candidate to continue driving to the next available exit. This may be a normal motorway slip road, the services or emergency refuge area (ERA) whichever is first, but the next available exit must not be driven past in order to get to a more convenient junction off the motorway.

In such instances, if joining the motorway is clearly the candidates fault, the test should normally be code 4 and failure papers issued. Exceptionally, if for example, the candidate is forced to avoid another vehicle and the only safe option is to join the motorway the test should be terminated code 38 no result.

7.05: Illegal parking

If the candidate seeks to pull up where the vehicle would be infringing waiting restrictions or any other legal requirements, the examiner should point out that they would be breaking the law by doing so; usually it would be better to intervene so as to enable the candidate to reach a place where they can pull up legally.

7.06: Officers of the agency

Except for driving examiner staff with technical responsibility for the conduct of tests, no officers of the agency, or anyone else, should accompany candidates unless they have first received specific authority from the chief driving examiner or their deputy. Non-operational personnel should be asked to withdraw

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