GovWire

Guidance: Authorisation and consent: caseworker guidance

Hm Passport Office

September 12
16:39 2023

Details

This guidance tells HM Passport Office staff how to establish if they have the correct official authorisation and the customers consent to process a customers request, issue a passport or to speak to a third party about a passport application

Published 2 December 2022
Last updated 12 September 2023 +show all updates
  1. Guidance updated to include new instructions on how to deal with applications consented to by a third party and to remove information about how to check the identity and eligibility of a third party.

  2. First published.

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