Contact HM Passport Office (previously the Identity and Passport Service) advice line - telephone, text relay, textphone, opening hours.
Hm Passport Office
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Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Tells HM Passport Office staff about the different types of British passports they may receive as part of a passport application.
Tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme.
Tells HM Passport Office staff how we provide braille stickers for customer’s passports.
Tells HM Passport Office staff how to deal with passport applications for customers who hold British subject status.
Data on civil registration activities.
Data on Passport, Citizenship and Civil Registration related activities.
HM Passport Office guidance on how to deal with applications involving parental responsibility, court orders, testamentary guardians and loco parentis.
Places of worship, including those registered for marriages under the Marriage Act, both for the marriage of opposite sex and same sex couples.
This guidance tells HM Passport Office staff what parental responsibility is and why we need it for passport purposes.
This guide explains what civil registration records you can order from the General Register Office, and how to order and pay for them.
Tells HM Passport Office staff how to decide if an application is a United Kingdom or overseas application.
Tells HM Passport Office staff how to deal with passport applications for customers who hold British protected persons status.
Tells HM Passport Office staff what to do if we issue a passport with an error.
Renew or replace a passport urgently with the 1 day Premium service or the 1 week Fast Track service.
This document contains information about Japan to help His Majesty’s Passport Office staff process passport applications.
This document contains information about Japan to help His Majesty’s Passport Office staff process passport applications.
This document contains useful information about New Zealand which will assist HM Passport Office staff process passport applications.
This document contains information about Belgium to help HM Passport Office staff process passport applications.
How to register an overseas adoption in the Adopted Children Register.
Tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
HM Passport Office guidance about parental responsibility, birth parents, adoption and surrogacy.
HM Passport Office guidance on how to deal with an application for a child in the care of the local authorities.
Tells HM Passport Office staff how to deal with passport applications for customers that hold British citizenship.
This document tells HM Passport Office staff what information we need about a customer’s parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff about handling supporting documents for British passport applications and when they can or cannot be accepted.
Tells HM Passport Office staff about the identity checks they must do on passport applications from the United Kingdom and overseas.
Tells HM Passport Office staff about documents the Home Office issue.
His Majesty's Passport Office guidance on withdrawing passports and passport facilities (services).
Guidance notes for doctors covering issues doctors often ask about and clarifying best practice under current legislation.
This booklet provides guidance to members of the clergy on their role and responsibilities during burials, baptisms and marriages.
Applying for a correction to the General Register Office where there has not been a Coroner's inquest.
Tells HM Passport Office staff who can confirm a customer’s identity and how they do this.
Check what to do after a death - how to register the death, notify government departments and deal with the estate.
Tells HM Passport Office staff about documents that cannot be returned to customers.
Tells HM Passport Office staff about handling supporting documents for British passport applications and when they can or cannot be accepted.
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
Tells HM Passport Office staff how to deal with applications to replace passports that have been reported lost or stolen.
Data on HM Passport Office application volumes.
Data on HM Passport Office activities.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
Tells HM Passport Office staff how to communicate with customers.
Tells HM Passport Office staff about passport applications from customers in the UK and overseas who ask for additional (more than 1) passports.
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