GovWire

Guidance: Dealing with customer documents: caseworker guidance

Hm Passport Office

August 27
13:49 2024

This guidance tells HM Passport Office staff why customers must send documents to support their claim to a British passport.

It includes information on:

  • checking and recording documents
  • the types of documents that can be accepted
  • birth, adoption, naturalisation and registration documents

Updates to this page

Published 12 December 2022
Last updated 27 August 2024 +show all updates
  1. This guidance has been updated with formatting changes.

  2. First published.

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