Hm Passport Office
March 9
16:43
2023
Details
This guidance also tells staff how to:
- check a passport application fee
- process a customer payment
- process a free of charge (gratis) passport application
- do an upgrade
- do a refund
- reallocate fees
- deal with non-payment and underpayment of fees
- deal with delivery fees
- deal with fee queries from customers
- deal with subject access requests