GovWire

We have clarified the process to raise concerns or complaints during and after an inspection. We have updated the reference to relevant legislation in the 'Frequency of inspection' section. In the Start of the inspection section, we have clarified how the provider can request any adaptations to the inspection process due to a protected characteristic, or any reasonable adjustments due to a disability. We have clarified the use of monitoring in the evaluation criteria and on-site inspections sections. We have made minor changes to the evaluation criteria and on-site inspection sections to reference non-speaking children.

This framework has been updated to clarify that, when applying the framework, inspectors will take appropriate action to comply with Ofsteds Equality Act duties, clarification on the opportunities for providers to discuss and/or provide information on potential equalities duties, including reasonable adjustments for individuals, clarification regarding Ofsteds updated arrangements for publishing the report, quality assurance and handling concerns and complaints in line with Ofsteds new complaints process in the timeframe sections, references to Ofsteds pausing process, minor revisions to the evaluation criteria re childrens health needs and updated section on reporting concerns about the administration and management of controlled drugs.

Additional guidance on deferring an inspection, inspector conduct during inspections, when and how the provider can raise issues, concerns or complaints during and after the inspection, supporting the well-being of the providers managers and staff during inspections and visits, attendance at keeping in touch meetings, discussions with staff and feedback meetings and who the provider may share provisional and final inspection outcomes with and the actions taken when a centre is judged to be inadequate.

Updated the 'Evaluation criteria' section to clarify that monitoring and support activities of the centre are included in an inspectors assessment of the experiences and progress of families, how well they are safeguarded, and how leadership reviews and improves the effectiveness of those activities.

Minor changes to the evaluation criteria to align, where applicable, with other framework changes on childrens progress, the management of risk and the need to appoint a registered manager, if the post is vacant, within 26 weeks.Small change to guidance for inspectors on recording evidence in the inspection database.

Minor edits for clarity in the 'Monitoring visit' section and revised text referencing the updated 'Ofsted code of conduct' policy.

Added guidance for April 2022: made minor changes to the evaluation criteria on the impact of quality monitoring activities and the outcomes of assessments and additional guidance for when inspectors discover possible unregistered provision.

Updated guidance on the scheduling of inspections of centres previously judged inadequate or requires improvement to be good, to make consistent with our guidance for other provider types.

Removed guidance on assurance visits, as we are no longer carrying these out.

Added guidance on inspecting residential family centres during COVID-19 restrictions. Updated guidance to reflect changes to Ofsteds post-inspection processes and complaints handling, including timeline, that we introduced in September 2020. Minor edits for readability.

First published.