GovWire

Guidance: Rural Payments service: check for maintenance and downtime

Rural Payments Agency

September 20
09:26 2024

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
6:00pm Friday
20 September
8:00pm Friday
20 September
System maintenance
6:00pm Wednesday
25 September
9:00pm Wednesday
25 September
General maintenance
6:00pm Thursday
03 October
9:00pm Thursday
03 October
Major maintenance
6:00pm Wednesday
09 October
9:00pm Wednesday
09 October
General maintenance
6:00pm Wednesday
16 October
9:00pm Wednesday
16 October
Major maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality

Updates to this page

Published 10 October 2023
Last updated 20 September 2024 +show all updates
  1. Further updates to October 2024 Downtime notifications added to page

  2. Essential maintenance downtime added for Friday 20 September between 6pm and 8pm

  3. Updated downtime scheduled.

  4. Scheduled downtime added for Wednesday 7 August 2024

  5. Scheduled maintenance added for 22 July.

  6. Updates to planned downtime for July and August 2024.

  7. Updates to June downtime!

  8. Added downtime notification for 13 May

  9. Updates to planned downtime to include additional downtime for 24 April

  10. Updates to Rural Payments downtimes scheduled for May 2024

  11. Updated Rural Payments downtime for May 2024.

  12. Updates to Rural Payments downtime for March/April 2024

  13. Updates to downtime times for the March and April 2024

  14. Updated planned downtime for March

  15. Further updates made to February/March 2024 scheduled downtimes

  16. Downtime scheduled for today 21/02 has been updated

  17. Updated scheduled Rural Payments downtime notifications for February 2024.

  18. Updates to RP downtime scheduled for Friday 19 January

  19. Updates to planned Rural Payments downtime for January 2024

  20. Updates to Friday 12th January 2024 for planned downtime.

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