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Under the Freedom of Information Act 2000 (FOI Act), the SSRO is obliged to publish certain information about its activities and external parties are entitled to request information from the SSRO (FOI requests). This document provides guidance for the SSROs stakeholders on the procedures that the SSRO will follow for dealing with FOI requests. Application of these procedures will ensure the SSRO fulfils its obligations under the FOI Act efficiently and effectively.