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Guidance: SFE: Current application timescales

Student Loans Company

July 29
15:26 2024

This page is updated weekly.

This page is used for undergraduate student finance applications only. To get an update on your Postgraduate Loan or Advanced Learner Loan application, youll need to sign in to your student finance account.

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If youve applied for student finance

If youve recently applied for student finance, we might give you the minimum amount to make sure you have some funding near the start of your course.

How long it takes us to work on your application depends on what youve applied for and how many other students are applying at the same time.

If you apply this week for Current timescales are Expect an update from us between
Full-time undergraduate student finance 39 working days Monday 16 September and Friday 20 September
Part-time undergraduate student finance 42 working days Monday 23 September and Friday 27 September
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 27 working days Monday 2 September and Friday 6 September

Remember to check the progress of your application using your student finance account.

If youve sent us evidence or made a change to your application

If youve sent evidence to help us work out how much you can get, or youve told us that your circumstances have changed, the table below shows when you should expect an update from us.

If you send us information or evidence this week about Current timescales are Expect an update from us between
your financial information, including the PFF2 form 45 working days Monday 30 September and Friday 4 October
a change in your circumstances 27 working days Monday 2 September and Friday 6 September
Childcare Grant, Parents Learning Allowance or Adult Dependants Grant 27 working days Monday 2 September and Friday 6 September

If youve uploaded evidence or made a change to your application, your student finance account might not update straight away. Well update it once weve actioned your change or reviewed your evidence.

If youve applied for Disabled Students Allowance (DSA)

If youve applied for DSA, sent us evidence, or emailed us about your DSA application, the table below shows when you should expect an update from us.

This week, if youve sent us Current timescales are Expect an update from us between
a DSA application 15 working days Monday 19 August and Friday 23 August
medical evidence 11 working days Monday 12 August and Friday 16 August
a Needs Assessment report 13 working days Monday 12 August and Friday 16 August
a claim for expenses 11 working days Monday 12 August and Friday 16 August
an email 11 working days Monday 12 August and Friday 16 August

Theres no need to contact us once youve sent something. Well update you by email as soon as weve reviewed it, so make sure your contact details are up to date. Keep checking your email inbox for our replies and remember to check your junk or spam folders too!

Updates to this page

Published 27 September 2023
Last updated 29 July 2024 +show all updates
  1. Timescales have been updated

  2. Timescales tables have been updated

  3. Timescales have been updated.Timescales have changed from academic year 2023 to 2024, to 2024 to 2025.

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