GovWire

Introduction and access to Whitehall publisher

Government Digital Service

September 1
11:28 2022

We have 2 publishing environments - Production and Integration. You need sign in details and 2-step verification (2SV) for each environment.

Use:

Content on Integration is overwritten each night, so do not store any documents there that you want to keep.

You cannot sync documents marked access limited between the Production and Integration environments.

Request an account

If you need a GOV.UK publishing account, you must apply to attend the required training.

Your GOV.UK lead or managing editor must sponsor your application by submitting a training request.

There are 2 parts to the training you need to complete before you can get your publisher account on GOV.UK:

  1. Writing for GOV.UK
  2. Publishing on GOV.UK

The full course is now online.

Select the Writing and Publishing option if you will need access to publish on GOV.UK. Once your application has been received, you will be enrolled on the training and emailed a link to the Integration environment. Once you have completed and passed the course, you will receive your Production account details within 48 hours.

If you have any questions, email gov.uk-whitehall-training@digital.cabinet-office.gov.uk.

Types of account

If you have a writer account you can create Whitehall content but you cannot publish it. When you get your account, youll have writer permissions.

If you have departmental editor permissions, you can create and publish Whitehall content and can review content submitted by others.

If you have managing editor permissions, you can also:

Most organisations are limited to only 1 or 2 managing editors.

Manage your organisations accounts

If youre a managing editor, you can get permission to become an organisation admin so you can:

  • view your organisations accounts and the applications they have access to
  • unsuspend your organisations accounts
  • manage permissions for devolved applications (for example, Manuals Publisher)

You cannot manage access for Whitehall publisher or reset 2-step verification (2SV). You must submit a request instead. Use the Other, give details part of the form for requests about 2SV.

How to get permission

Most managing editors already have this permission. If you do not, you can ask to get your permission changed.

View your organisations accounts

You manage your users through the Users tab in the Signon dashboard.

You can then filter your users by:

  • their role - normal user or organisation admin
  • their account status - suspended, invited, passphrase expired, locked or active
  • 2-step verification (2SV) status - enabled or not set up

You can export a CSV of your users to see what permissions they have across all applications.

You cannot:

  • change any of your users details, for example their email address
  • manage accounts in your departments agencies that you may look after (unless you have the super organisation admin permission)

Unsuspend and unlock accounts

You need to select an individual user account to unsuspend or unlock their account.

There are two links below the users name:

  • Account access log
  • Unsuspend user

The account access log will show you the account history, for example if theyve entered an invalid password or if theyve successfully logged in.

The unsuspend link will take you to another screen. You need to untick the suspended box and save to unsuspend or unlock the users account.

You can also unlock and unsuspend accounts in your departments agencies if youve got the super organisation admin permission.

Resend signup email

Select the resend signup email in the line with the users name. This will automatically resend the signup email.

Super organisation admin

Super organisation admin allows you to manage the accounts of your organisation and any that are related to your organisation.

You can do all the same things as the organisation admin but for all related organisations that are modelled under your organisation.

You can get the super organisation admin permission if you look after the people in your departments agencies that have access to GOV.UK tools.

Request the super organisation admin permission.

Signing in to Whitehall publisher

Whitehall is the part of publisher where government content is created and edited. You can access Whitehall from the GOV.UK Signon page. Once youre signed in, select Whitehall from the dashboard.

You may want to bookmark the Production page and the Integration page.

Sign in

On the Sign in page enter your email address and password. Once 2-step verification (2SV) is set up on your account, youll be asked to enter a unique code every 30 days. Go to the verification app in your phon

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