GovWire

Your GOV.UK lead or managing editor can request an account for you to access GOV.UK publishing applications.

They can request a new account through the new user account request form.

If you have a writer account you can create Whitehall content but you cannot publish it. When you get your account, youll have writer permissions.

If you have departmental editor permissions, you can create and publish Whitehall content and you can review (2i) content submitted by others.

If you have managing editor permissions, you can also:

• unpublish Whitehall content
• withdraw and unwithdraw Whitehall content
• change your organisation page layout
• request training and accounts for new starters
• manage your organisations accounts

Most organisations are limited to 5 managing editors. If youre a managing editor, you can get permission to become an organisation admin so you can manage your organisations accounts.

If youre a managing editor with organisation admin permissions you can:

• view your organisations accounts and the applications they have access to
• unsuspend your organisations accounts
• reset 2-step verification for your organisations accounts
• manage permissions for devolved applications (for example, Manuals Publisher)

You cannot manage access for Whitehall publisher. You must submit a request using the accounts request form instead.

How to get permission

Most managing editors already have this permission. If you do not, you can ask to get your permission changed through the accounts request form.

View your organisations accounts

You manage your users through the Users tab in the Signon dashboard.

You can then search for a specific name or email address, or filter your users by their:

• account status - active, suspended, invited or locked
• 2-step verification (2SV) status - enabled, not set up or exempted
• role - normal user or organisation admin
• permissions

You can export a CSV of your users to see what permissions they have across all applications.

You cannot manage accounts in the agencies that your organisation looks after, unless you have the super organisation admin permission.

Unsuspend and unlock accounts

You need to select an individual user account to unsuspend or unlock their account.

On the user account page, there are 2 relevant links below the Actions heading:

• View account access log
• Unsuspend user or Unlock account

The account access log will show you the account history, for example if theyve entered an invalid password or if theyve successfully logged in.

The unsuspend link will take you to another screen. You need to untick the suspended box and save to unsuspend the users account.

The unlock account link will only appear when a users account is locked. Click it to unlock an account.

You can only unsuspend and unlock accounts in your departments agencies if youve got the super organisation admin permission.

Reset 2-step verification (2SV) on accounts

Select an individual user account to reset their 2SV. Select Reset 2-step verification under the Actions heading.

The user will be prompted to set up 2SV again the next time they sign in.

Resend signup email

Select Resend signup email under the Actions heading. This will automatically resend the signup email.

Super organisation admin

Super organisation admin allows you to manage the accounts of your organisation and any that are related to your organisation.

You can do all the same things as the organisation admin but for all related organisations that are modelled under your organisation.

You can get the super organisation admin permission if you look after the people in your departments agencies that have access to GOV.UK tools.

Request the super organisation admin permission using the accounts request form.

Whitehall publisher is where you can create and edit most government content

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