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Guidance: Confirming identity: countersignatory and digital referees: caseworker guidance

Hm Passport Office

December 19
12:25 2022

Details

This guidance tells HM Passport Office staff:

  • about the purpose of a person who confirms a customer identity
  • about the criteria to be a person, who confirms a customers identity
  • when staff may use discretion (when examining a person who confirms a customer identity)
Published 9 July 2021
Last updated 19 December 2022 +show all updates
  1. This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.

  2. Accessible version added.

  3. First published.

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