Guidance: Countersignatory: how to examine

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Hm Passport Office

September 26

15:32 2022

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Countersignatory: how to examine (accessible)

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Countersignatory: how to examine

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Details

This guidance tells HM Passport Office staff:

how to examine the countersignature section of the application form
when not to examine the countersignature section of the application form

This guidance relates to countersignatories. A countersignatory is a person who confirms a customers identity for their passport application, using a paper application form (SE04 or OS).

If you are dealing with a Digital Customer Service (DCS) channel application, they become a digital referee and you must follow the digital referee guidance.

Published 7 February 2012
Last updated 26 September 2022 +show all updates

26 September 2022
Accessible version added.
9 July 2021
This guidance has been updated with formatting changes, and with some of the content moved to 'Confirming identity: countersignatories and digital referees.
7 February 2012
First published.

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